Last week I was able to visit the Dell Philippines BPO Facilities @ Eastwood City, Libis - Quezon City. As we know Dell is an Iconic Technology Leader for more than 26 years. I thought that they only specialize in customize PC, Gadgets and Laptops. But to my surprise they are operating like the regular inbound-outbound customer service, technical support. Like typical call center or BPO in the Philippines.
Richard Teo Dell Philippines CEO talks about its mission and vision. On how they can deliver good service to its customer. He told us that they are not only hardware products but they a solution. He want to deliver cost effective information to everybody. They provide health-care medical billing and technical support services and BPO services all over the world.
