Showing posts with label call center philippines. Show all posts
Showing posts with label call center philippines. Show all posts

Monday, July 30, 2012

Call for Call Center/BPO Philippine Investor

Im doing a business consultancy since 2010 on call centers. I made a Web/SEO script campaign for such international programs. Even group buying and bidding sites on line campaign as well as digital strategy. Aside from more than 7 years of field expertise. In managing various accounts and team for various call center outbound campaigns in US and Canada. 

Being a broker in the industry is very rewarding and challenging. I saw how investors and company earn multimillion peso per month. Right now I made this Call for Call Center/BPO Philippine Investor blog to initiate same passionate minds.

So here's the deal; I have client in the US Yellow Pages, Energy,  Financial Statement POS, International Language Industry (mostly outbound sales). Being in this industry for 5 years i saw huge potentials and millions of revenue. Now,  I'm looking for campaign center investor as of the moment.

Tuesday, July 10, 2012

Call for Call Center Outbound/Outsourcing Campaigns in the Philippines

I've been in the call center industry for more than 7 years. Not to mention the  knowledge I've earn-worked from various centers such as Pacific Hub, Oneglobal, Axxess,  Shore, G3 telecom, Ellora, Myoptimind, Endlessrise, MIS, Dell, red dot culture,  Stellar and many more. 


After learning the pro's, cons and big opportunity in the industry. I built a call center connection, influence and strong network in the industry to help also boost our Philippine as well as call center outsourcing economy. Since I do digital strategy and also part of the press organizer for various events.

Saturday, May 19, 2012

Visiting Dell Philippines BPO Facilities

Last week I was able to visit the Dell Philippines BPO Facilities @ Eastwood City, Libis - Quezon City. As we know Dell is an Iconic Technology Leader for more than 26 years. I thought that they only specialize in customize PC, Gadgets and Laptops. But to my surprise they are operating like the regular inbound-outbound customer service, technical support. Like typical call center or BPO in the Philippines.

Richard Teo Dell Philippines CEO talks about its mission and vision. On how they can deliver good service to its customer. He told us that they are not only hardware products but they a solution. He want to  deliver cost effective information to everybody. They provide health-care medical billing and technical support services and BPO services all over the world.

Thursday, November 17, 2011

Stellar New Office in Eastwood

Call centers and BPO are really fast growing here in the Philippines. Last week  i was able to meet and see the newest facility of Stellar Philippines located at 24th floor MDC 100 Building in E Rodriguez Ave, Libis, Quezon City. 
I asked Edmund Macaso its CEO on how do you measure the performance of a certain team and individual. For a long term and short term relationship? He told us the media that it is measured daily, weekly and monthly. They make sure that the KPI or Key Performance Indicator and target is meet to give clients a total satisfaction aside from profit. Well, I think this is very crucial because different clients got different customize and revenue requirements. As we tour the facilities i saw that they use the latest equipment and hardware to make sure they deliver result.