Showing posts with label Outsourcing Philippines. Show all posts
Showing posts with label Outsourcing Philippines. Show all posts

Tuesday, July 10, 2012

Call for Call Center Outbound/Outsourcing Campaigns in the Philippines

I've been in the call center industry for more than 7 years. Not to mention the  knowledge I've earn-worked from various centers such as Pacific Hub, Oneglobal, Axxess,  Shore, G3 telecom, Ellora, Myoptimind, Endlessrise, MIS, Dell, red dot culture,  Stellar and many more. 


After learning the pro's, cons and big opportunity in the industry. I built a call center connection, influence and strong network in the industry to help also boost our Philippine as well as call center outsourcing economy. Since I do digital strategy and also part of the press organizer for various events.

Saturday, May 19, 2012

Visiting Dell Philippines BPO Facilities

Last week I was able to visit the Dell Philippines BPO Facilities @ Eastwood City, Libis - Quezon City. As we know Dell is an Iconic Technology Leader for more than 26 years. I thought that they only specialize in customize PC, Gadgets and Laptops. But to my surprise they are operating like the regular inbound-outbound customer service, technical support. Like typical call center or BPO in the Philippines.

Richard Teo Dell Philippines CEO talks about its mission and vision. On how they can deliver good service to its customer. He told us that they are not only hardware products but they a solution. He want to  deliver cost effective information to everybody. They provide health-care medical billing and technical support services and BPO services all over the world.